Contact WoodSpring Suites Customer Service
WoodSpring Suites Phone Numbers and Emails
Toll-Free Number:
-
(844) 974-6835Toll Free
WoodSpring Suites Email:
privacy@choicehotels.com
Privacy Inquiries
Contact Information
WoodSpring Suites Website:
WoodSpring Suites Help Center:
Corporate Office Address:
Choice Hotels International, Inc
1 Choice Hotels Circle
Rockville,
Maryland
20850
United States
Other Info (opening hours):
Mailing Address:
Attention: Privacy Officer,
6811 E. Mayo Blvd., Suite 100,
Phoenix, Arizona 85054
How Good is WoodSpring Suites's Customer Service?
Summary of WoodSpring Suites Customer Service Calls
977
TOTAL
CALLS
CALLS
04:28
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call WoodSpring Suites?
Staff Question:
- “The new manager”
- “Need to speak to a regional manager”
- “Miss treatment and theft by office manager”
Refund Question:
- “Refund”
- “I was supposed to be refunded for a 5 night stay and never was”
- They won't refund me my money over a situation that happened last Friday
Payments and Charges Question:
- “My deposit”
- “Dispute charges and hotel won't answer”
- “Charges”
Request for Information Question:
- “Need to speak with corporate”
- “Complaint status”
- “About a claim”
Product/ Service Question:
- “Internet”
- “WiFi”
- “At 4am I turned my granddaughter over and noticed she had bedbugs bites on her face and arm,. I told a worker about it and the GM said it's fleas, but I have no animals. I've noticed after being here for 4 months my mattress cover has not been change”
Activation/ Cancellation Question:
- “Not allowed to renew”
- “Canceled my reservation”
- “Non renewal of stay without explanation”
Cards Question:
- “Card charged twice”
- “*** lost credit card”
- “Card won't work”
Account Question:
- “Add my choice rewards membership number”
- “You guys keep Charging my account”
- “Front desk made a mistake on my balance”
Employment Question:
- “W2”
- “Me by w2's used to work at woodsprings inn & suites in Georgetown Texas”
- “Check stub”
Website/ Application Question:
- “The Bradenton site won't answer or can't get through...there will be bad reviews on Google and Expedia unless this is resolved... I want a 5 nite refund from that site ... bad sleep issue ...Shamika at that site has not called back”
- “Report site for internet messing ul my ohone”
Return/ Replace Question:
- “Important personal belongings and documents not being returned”
- “Theft, hotel conditions, non returned deposit”
Shipping and Delivery Question:
- “Didn't get refjnd”
Other Question:
- “Bed Bugs in my room”
- “Because they owe me money and I want it on my app to get a lawer”
- “Employee problems”
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WoodSpring Suites